Automated Event Alerts & Analytics

It's time to move from 'react & respond' to 'prepare & serve'

Automating the event response process is increasingly paramount to meeting growing customer satisfaction demands in a highly competitive insurance landscape. More frequent and extreme catastrophe events are compounding the need for improved operational efficiency. Not only do customers demand a more expedient level of response, it’s also how you can differentiate your service from the competition.

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How to make your event response operations run like clockwork

A guide for P&C insurers

Our newest guide explores the operational challenges P&C insurers, MGAs, and brokers face during catastrophic events. And, how implementing automation can help solve these challenges without disruption or heavy investment.

Download our latest guide to learn:

  • What market forces are driving the need for improved event response and claims operational efficiency
  • 7 key event response challenges, including processing and operationalizing hazard data
  • Exactly how automation solves these operational challenges
  • What it takes to implement an automated solution

GET THE GUIDE

Explore these event response topics...

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Hazard Data
Access

How disparate systems sabotage event response

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Hazard Data
Frequency

Keeping up with all the data (& making sense of it)

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The Event Response Workflow

How to make your event response workflow run like clockwork

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Automation Requirements

7 key questions an automated event response solution should answer

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EmailHeader_CustomerStories (1) Customer Success

In order to provide timely and accurate information to the right people, Holborn, a leading reinsurance broker, wanted a more advanced way to know when weather-hazard events occur—and to what extent they did impact or will impact the broker’s carrier clients. This means Holborn needs to not only know when and where events occur, but also the potential impact to their clients’ reinsurance contract, claims staff, CEO, and other stakeholders.

Read the full case study to see how Holborn worked with SpatialKey to design customized report thresholds for automated notifications, enabling the broker's carrier clients to receive notifications only when severe weather events of a predetermined magnitude occur.

READ THE CASE STUDY>>

 

 

Keeping you ahead of the curve

When catastrophes strike, you have no time. Finally, there’s a solution that understands that. We keep you in-the-know with event alerts that notify you only when you need to care, and with the analytics you need to quickly formulate your strategic response.

Relevance is a critical asset, and we’ve built our innovative event response engine to keep pace with both the demands of your customers and Mother Nature.

See exactly how our event response solution works. 

Get the product sheet now

Hurricane Best Practices

Now is a good time to reflect on the hard lessons learned from the past two active hurricane seasons. Although El Niño may help quiet the 2019 season, it only takes one storm to cause serious losses along with back-to-back storms to wreak operational havoc.

Prepare your teams now with these hurricane best practices.

DOWNLOAD THE HURRICANE GUIDE

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Event response is making headlines!

Claims Journal: SpatialKey Launches Automated Event Notification and Analysis Solution for P&C Insurers

Author: Sarah Stadler
SpatialKey, known for its global data enrichment and geospatial analytics platform, will now help property and casualty (P&C) insurers understand the immediate business impact of US severe storms events by leveraging leading weather data to power event enhancements.

Talk to an event response team member