SpatialKey, Inc. privacy policy

The visualization and reporting system services you intend to access (the “Services”) were created and are made available by SpatialKey, Inc. (“SpatialKey” or “we” or “us”). By using the Services; downloading, installing or otherwise using any software made available in conjunction with the Services (“Software”); or using any features of SpatialKey.com (the “Site”), you accept the terms of the SpatialKey Privacy Policy. This document describes SpatialKey policies concerning the use of personal information of Subscribers collected via the Site (“Privacy Policy”) as in effect on March 3, 2016. We reserve the right, in our discretion, to change, modify and delete provisions of this Privacy Policy at any time. If we do change how we use personally identifiable information (or make other changes to this Policy), we will post the changes on this page or email you a notice, in each case indicating the effective date, so that you are always aware of what information we collect, how we use it, and under what circumstances we may disclose it. Your continued use of the Service after such notice constitutes your acceptance of the modified Policy.

What information do we collect?
In order to provide you with access to the Service, we may gather and process some or all of the following information:

  • Content: any information that is collected or stored by or from users of the Service, other than Registration Information, Customer Service Communications or Log Information.
  • Registration Information: any information provided when voluntarily registering for use of the Service, including, but not limited to, username and password and email address.
  • Customer Service Communications: any information that is reported to us about the operation of the Service, including bug reports or requests for enhancements.
  • Log Information: When you use some services, our servers automatically record basic information that your application sends. These server logs may include information such as your message, Internet Protocol address, other addressing information, the date and time of your request and an authentication token used to validate the identity of you and your computer.


How do we use this information and for what purpose?

Our primary purpose in collecting information is to provide you with an efficient user experience.  We may use the information defined in this Privacy Policy to: provide the services and any customer support you request; resolve disputes, collect fees, and troubleshoot problems; enforce our Terms of Use; customize, measure, and improve the Service, inform you about service updates; compare information for accuracy, and verify your identity; provide other services for you as described when we collect the information.   More generally, rights to information collected from you will in general be governed by the Master License Agreement (the “Master License Agreement”) between SpatialKey and the other signatory to the Master License Agreement (the “Master Licensee”) under which you are authorized to use the Service.  Except as may be restricted under the Master License Agreement, we may also use your information as described below.

  • Registration Information

    We ask for Registration Information in order to verify your identity and to enable your use of the Service.  We use third party banking organizations and other providers of payment services to bill customers, and in that case we will, therefore, provide this billing provider with the necessary billing data.

    We respect the privacy of personal e-mail accounts and we will store your e-mail addresses just as securely as other Personal Data.  We will not send you unwanted e-mail messages or junk mail, and your details will not be passed to third parties for their marketing purposes without your explicit permission.  However, we will use e-mail to send you messages about faults and service issues.  We may also use e-mail to keep you up to date with news about the Service.

    If you do not want to be kept informed in this way by e-mail, please contact us at support@spatialkey.com.  Further, we reserve the right to use e-mail to notify you of any eventual claims related to your use of the Service, including without limitation claims of violation of third party rights.
  • Content

    In general, use of Content provided by individuals will be governed by the Master License Agreement.  However, if required by law, we reserve the right to pre-screen, review, flag, filter, modify, refuse or remove any or all Content from the Service.
  • Customer Service Communications

    Information which is voluntarily submitted in feedback is used for the purposes of reviewing this feedback and improving the Service.  We reserve the right to utilize anonymous information for marketing purposes, for instance by displaying selected comments on the Service or in other communications.  Further, we may from time to time ask you to provide information on your experiences which will be used to measure and improve quality.  You are at no time in any obligation to provide any of such data.

    You may voluntarily provide (in connection with use of the Service, use of our products or otherwise) suggestions, comments or other feedback to us with respect to items or information provided by us on the Service or otherwise.  We are not required to hold such feedback in confidence, and such feedback may be used by us for any purpose without obligation of any kind.
  • Log Information

    We will use this routing information to provide you with access to the Service and for statistical information.


To whom do we transfer your personal information?

Except as provided below, we shall not sell, rent, trade or otherwise transfer any Registration Information or Content to any third party without your explicit permission, unless we are obliged to do so under applicable laws or by order of the competent authorities. 

As noted above, the Master Licensee will normally have the right to control the transfer of information provided by individuals under a Master License Agreement.

We may also share your information with our affiliates and other service providers.  We may offer some of our services in connection with other service providers.  Registration Information that you provide to us may be sent to those providers in order to deliver the service provided by them; similarly, personal information that you provide to those sites may be sent to us in order to operate the Service.

Information collected by us may be stored and processed in any country in which we and our affiliates maintain facilities.  We reserve the right to transfer information outside of the country where you reside and/or from which you use the Service.  By using the Service you consent to any such transfer of information.

As we continue to develop our business, we might sell or buy subsidiaries or business units. In such transactions as well as in the event all or substantially all of our assets are acquired by a third party, personal information of our users will generally be one of the transferred business assets. We reserve the right to include your personal information, collected as an asset, in any such transfer to a third party.

Notwithstanding anything to the contrary in this Privacy Policy or the Terms of Use, we may access, use, preserve or disclose any information we have access to if we have a good faith belief that such access, use, preservation or disclosure of any information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce the Terms of Use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of us, our users or the public as required or permitted by law.

How do we protect your personal information?
We take appropriate organizational and technical measures to protect the data provided to us or collected by us, and do not retain it any longer than permitted in order to perform our services or as required under relevant legislation, with due observance of the applicable obligations and exceptions under the relevant legislation.  You should be aware that internet communications are not always secure.  Although we do take what we consider appropriate steps to protect your data, protection of information available over the internet is subject to attack from third parties, and accordingly we cannot promise you that third parties cannot access your Content.


How long is your personal data kept by us?

We will retain your information for as long as is necessary to: (1) provide the use of the Service; (2) invoice to you your use of the Service and to maintain records until invoicing for the Service cannot be lawfully challenged and legal proceedings may no longer be pursued; (3) communicate with you regarding other services that we offer; (4) comply with applicable legislation, regulatory requests and relevant orders from competent courts; (5) enforce our Terms of Use; or (6) fulfill any of the other purposes detailed in this Privacy Policy.

Cookies and log files
We use cookies and log files to administer the Site. A log file is a list of recent actions that is maintained by our servers. A cookie is a piece of data that we store on your hard drive and that may contain information about you and your computer. This promotes ease of communication between your computer and the Site and enables us to target relevant announcements and promotional material to Subscribers. (You may be able to use your computer's control panel to disable cookies; but doing so may affect your ease in using the Site.)

We have no access to or control over any cookies that may be used by linked or other third party sites.

Links
This Site may contain links to other sites. Please be aware that SpatialKey cannot be responsible for the privacy practices of other sites, including those to which we link or whose products or services we reference. We encourage you to read the terms of use and privacy statements of each Web site you visit. This Privacy Policy applies solely to information collected by this Site.

Correcting/updating personal information
If you wish to correct, update or remove any personal data that you have provided, you may do so at any time by updating your profile.

Questions?
If you have questions about our Privacy Policy or Terms of Use, please contact us at SpatialKey Support, or 1201 18th Street, Suite 250, Denver, CO 80202.

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